This Privacy Policy describes how we collect, use, and share personal information that we collect through our CRM software in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canada Anti-Spam Law (CASL).

Collection of Information

We collect personal information from users of our CRM software, including name, email address, phone number, and other information relevant to our service. We may also collect information about your use of our software, such as login and usage data.

Use of Information

We use personal information collected through our CRM software to provide our services and communicate with you regarding our products and services. We may also use your personal information for research and analysis purposes to improve our products and services. We do not sell or rent personal information to third parties.

Sharing of Information

We may share personal information with third-party service providers who assist us in providing our services, such as hosting providers, email service providers, and analytics providers. We may also disclose personal information to law enforcement or other third parties in response to a subpoena, court order, or other legal process.

Security of Information

We take reasonable measures to protect personal information from unauthorized access, use, and disclosure. However, no security measures are 100% effective, and we cannot guarantee the security of personal information.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your use of our CRM software. This information may include IP address, browser type, device type, and other usage data. We use this information to improve our services and personalize your experience.

Marketing Communications

We may send you marketing communications about our products and services by email, phone, or other means, in compliance with CASL. You may opt-out of receiving marketing communications at any time by following the instructions in the communication.

Data Retention

We retain personal information for as long as necessary to provide our services and fulfill our legal obligations. We may also retain personal information for research and analysis purposes.

Access to Information

You have the right to access, correct, and delete personal information that we hold about you. To exercise these rights, please contact us at the address below.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@getonto.ca

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@Getonto.ca or mailing us at my address

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

PAYMENT

We use Stripe for processing payments. Stripe do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of stripe.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@getonto.ca